Return Policy

Refund Request Period

Customers have a 7-day period from the date of purchase to request a refund.

General Conditions

The software must have been purchased through official channels.

It will be evaluated that there has been no violation of terms of use or attempts to abuse the system.

Exclusions

Does not apply to trial or free licenses.

No refunds are provided for technical incompatibilities that were not reported before the purchase.

Refund Request Procedure

Contact our support team at [email protected] , providing the following information:

-Full name and email associated with the purchase.

-Proof of purchase.

-A detailed description of the reasons for the request.

The team will review the request and provide a response within 5 business days.

Refund Processing

If the request is approved, the refund will be processed to the same payment method used, within 7 business days.